Messaging Services - Exchange

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For other information about Exchange, please visit the links on the right sidebar.

Service Description

Exchange accounts provide email, calendaring and scheduling, and other administrative activities (contact lists, to-do lists, tasks, etc.) for faculty and staff. Microsoft Outlook or Entourage email desktop clients are recommended for access to Exchange accounts; Outlook and Entourage supports all of the services available via Exchange. Outlook Web Access also provides a web-based interface for access to your Exchange account. In future versions, we will be supporting BlackBerry Enterprise Server (BES) and ActiveSync allow various wireless personal digital assistants (PDA) to connect to Exchange.

Service Prerequisites or Dependencies

This service is available to all Clemson University faculty and staff at no charge. Users must have an “@clemson.edu” forwarding and virus scanning on the workstation is highly recommended.

Benefits

The service includes email and calendaring and provides the following benefits:

Capacity for creating and maintaining Exchange mailboxes, distribution lists, and secured public and shared folders (with the ability to restrict access to specified groups.)
Provision for Active Directory (AD) accounts and passwords for Exchange authentication. Accounts will be created via eDir and synched with AD accounts
Provision for virus scanning and filtering
Provision for SPAM filtering on an individual opt-in basis
Capability to communicate with departmentally-owned BlackBerry or other hand-held devices
Provision for daily back-ups of the Exchange server for emergency recovery.
Back-ups include disk and off-site backups.
First-tier problem reporting through the CCIT Help Desk
End-user training on Exchange/Outlook email and calendaring through the Exchange 2003/Outlook 2007 Overview for Users and Online Training Roadmaps for Outlook and Entourage