Customer Services

IT Customer Services for most may be the first and only encounter with CCIT and encompasses the Help Desk, call center, computer training, distributed support, hardware and laptop repair, classroom technologies, application support, and lab automation and management.

  • Nathan Long,, Executive Director
  • Tori New,, Administrative Assistant
  • Michael Belanger,, Tier-1 Service Desk Manager
  • Steve Fullerton,, Tier-2 Service Desk/NOC Manager
  • Don Leaders,, Laptop and PC Service Center Manager
  • Jackie Ansley,, Director of Managed Support Services
  • Matt Rector,, Device Management & Services Manager
  • Tim Dickson,, Campus Technology Services Manager
  • Blane Hodge,, Director of Service Improvement/ITSM
  • Michael Schulenburg,, IT Retail Operations Manager