New to online learning at Clemson? Start here

Ryan Real, CCIT Communications
May 7, 2020

Welcome to the Clemson Family! We’ve put together some introductory information for what you need to know as you take your first remote classes as a Tiger.

CCIT (Clemson Computing and Information Technology) is your IT provider at Clemson. We’re here to help you every step of the way. Our Current Students page offers helpful information regarding email, software and your Clemson account. If you need more about the fundamentals of your technology experience, check out our Incoming Students page.

Next, our Getting Started guide is a great place to learn the basics of remote education at Clemson. Here, you’ll find information and links about the technology you may encounter in your online coursework. You’ll likely want to familiarize yourself with Canvas and Zoom before your first day of classes.

Clemson Online provides a wealth of resources related to online education like Zoom, WebEx, Respondus, Canvas and more. The Clemson Online Tools page features information and documentation about all the tools you’ll use while learning from wherever you are.

Finally, CCIT is here to answer all your technology questions. Though we may not be able to help in person, CCIT support representatives are available every day to assist you. Texting our help number at (864) 656-3494 or starting a live chat session at ccit.clemson.edu (using the orange chat button at the bottom of the page) will connect you instantly with CCIT support during business hours. You can also call us at (864) 656-3494 or email us at ITHELP@clemson.edu. For more information about CCIT Support, including operating hours, guides and more, visit ccit.clemson.edu/support.

We can’t wait for you to begin your educational journey at Clemson. Go Tigers!