Zoom Storage Update: Effective October 23, 2020

Ryan Real, CCIT Communications
October 16, 2020

The transition to remote instruction has played a key role in keeping our students and instructors safe while fulfilling Clemson University’s academic mission. Unfortunately, the increase in online classes through Zoom has resulted in Clemson approaching the licensed Zoom storage limit.

Beginning on October 23, 2020, Zoom recordings older than 180 days will be sent to the trash and then permanently deleted 30 days afterwards. This includes any recordings made in Zoom before April 26, 2020. This policy will be on a rolling basis and recordings will be removed after they pass the 180-day mark. The threshold is set at 180 days to allow instructors to focus on instruction during the semester and provides a buffer window after a semester ends to determine which recordings need to be saved.

What is required of you:

• If you would like to archive your older recordings, log in to clemson.zoom.us, clicking on the “Recordings” tab on the left and then download your preferred recordings. These can then be stored preferably in Ensemble, or in any other storage area of choice.

• Clemson Online and CCIT have worked to allow future Zoom recordings to be automatically imported to the user’s Ensemble library. This feature is available immediately and can be requested by emailing ITHelp@clemson.edu. The automatic importing only pulls any recordings made in the past 30 days (which would include personal meetings held in Zoom), and any existing older recordings will have to be manually transferred into storage.

If you have any questions or concerns, please contact CCIT at (864) 656-3494, ITHELP@clemson.edu or ccit.clemson.edu. Thank you for your understanding and cooperation.