Important information regarding TIAA and Corebridge Financial cybersecurity incident

Katie Smithson & Bailey Troutman, HR & CCIT Communications
July 18, 2023

Clemson University is closely monitoring the investigation of a recent data security incident involving two of the State Optional Retirement Program (ORP) and Supplemental Retirement Program (SRP) providers.  The data security incident occurred at Pension Benefits Information, LLC (PBI), a third-party vendor to TIAA (Teachers Insurance and Annuity Association of America) and Corebridge Financial Insurance (formerly known as AIG Life and Retirement).  Both TIAA and Corebridge are ORP and SRP providers. PBI receives personal data of individual participants and clients to assist providers in death claim and beneficiary processes.   

Affected employees should receive a mailed notification from PBI with additional information and next steps, including how to sign up for two free years of credit monitoring.   

This data security incident is not the result of a direct breach of any systems operated or maintained by Clemson, TIAA, or Corebridge Financial, but rather a compromise of software that PBI utilizes.   

As the investigation continues, we encourage you to be diligent in these best practice measures:   

• Review these cyber safety tips and best practices provided by TIAA and Corebridge Financial.   

• Monitor your Clemson, personal, and financial accounts closely. Report suspicious activity to your institutions.  
• Watch for suspicious emails and phishing attempts.   
• Maintain strong passwords and good cybersecurity practices.  

Affected employees should direct questions to PBI through the information provided within your PBI notification.