Reminders for TigerOne Mobile ID for campus building access

Bailey Troutman, CCIT Communications
September 27, 2023

As students, faculty and staff navigate campus, it is vital to ensure that you have added your TigerOne Mobile ID to your mobile device for successful building access. The Mobile ID makes traversing campus efficient and secure and is available for iPhone, Apple Watch, or compatible Android phones. If you have not already added your TigerOne Mobile ID to your mobile device, check out the information below to see if your device is compatible!

Apple

Apple users with both an iPhone and Apple Watch may add the TigerOne Mobile ID to both devices if they meet specific system operating requirements. To learn how to add the TigerOne Mobile ID to your Apple device(s), including device and system requirements, and how to present your ID, click here.  

Android

The TigerOne Mobile ID for Android is available for Android phones with Near Field Communication (NFC). Please ensure your device has NFC before attempting to add the TigerOne Mobile ID as the ID will not work without NFC. To determine if you have NFC on your Android device, check your “Connection Preferences” in your Settings. To learn how to add the TigerOne Mobile ID to your Android device, click here. 

• Many international devices do not have NFC capability. If your device does not have NFC, you can instead request a physical card by selecting “I do not have a supported device” during the credential selection process.
• The TigerOne Mobile ID is not available for Android watches at this time.  

How do I add my Mobile ID to a new device?

If you have obtained a new mobile device, you will need to reset your TigerOne Mobile ID and add the ID to your new device. The TigerOne Mobile ID will not automatically sync to your new device. To reset your TigerOne Mobile ID, click here. After resetting, you can add the Mobile ID to your new device by following the instructions linked above. 

For general information or helpful reminders about loading TigerOne Mobile ID, visit the TigerOne website. Thank you for doing your part to keep Clemson secure.