Departments

Clemson Computing and Information Technology, or CCIT, is the primary provider of computing resources and IT support for Clemson University. CCIT consists of several key functions reporting to the CIO with service operation and delivery also reporting. Operational services include Enterprise Systems and Applications, Customer Services, Infrastructure Services and Operations, Cyberinfrastructure Technology Integration, and Medicaid IT Services. Key functional areas include Internal Operations, Information Privacy, and Communication Strategies and Sponsored Research.

Within this framework, the groups that manage the various aspects of these areas leverage the common synergies and provide comprehensive solutions, to the benefit of faculty, students, and the greater user community. CCIT is committed to providing an integrated approach to high-performance computing environments and traditional computing.

Chief Information Officer

Clemson has selected Brian D. Voss to serve as interim Vice President and Chief Information Officer, effective June 1, 2021.

  • Stacy Whitaker, Executive Assistant
  • Rachel Hawkins, Administrative Coordinator

 

 

jim-pepinChief Technology Officer

Jim Pepin

Jim Pepin joined Clemson in February of 2007 and is responsible for campus and regional systems and networking architecture. He focuses on scientific and technical issues and has been responsible for leading the development of large scale networks and high performance computing systems used for computation-intensive research. Additionally, Pepin provides a technical voice in Clemson’s strategic planning for services, strategy, and structure to build a vision of what technology will make possible while serving on national level technical committees.

  • Barry Johnson, Software CTO
  • Kevin Stone, Systems Architect
  • Bob Swartzkopf, Systems Architect

Enterprise Systems & Applications

Billy Cook

Enterprise Systems and Applications is dedicated to supporting the computing needs of our users and providing for the security and privacy of the information assets of the university. The Enterprise Systems and Applications group is responsible for providing services and support for the major information systems of the University.

ESA staff develops, purchases, installs, and maintains application software and databases that support the University’s core administrative processes and information needs. This team is also responsible for providing general standards and guidelines for application architecture and consulting for departmental software development, installation, and maintenance.

  • Sheilah Bagwell (Admin Support)
  • Morgan Allen (Academic Systems)
  • Barrett Kendjoria (Business Systems)
  • Kim Thrower (Data Warehouse Group)
  • Larissa Whitten (Quality Assurance)
  • Sam Hoover (Mobile Development)
  • Vacant (Web Development)


Medicaid IT Services

Tom Taylor

Medicaid IT Services provides operational support for the Medicaid Eligibility Determination System (MEDS) and the Medicaid Management Information System (MMIS) with the Department of Health and Human Services (DHHS) in South Carolina. Services include application development and maintenance, quality assurance, project management, and business application support functions.

 

Customer Services

Nathan Long

IT Customer Services for most may be the first and only encounter with CCIT and encompasses the Help Desk, call center, computer training, distributed support, hardware and laptop repair, classroom technologies, application support, and lab automation and management.

  • Michael Belanger, Tier-1 Service Desk
  • Steve Fullerton, Tier-2 Service Desk/NOC
  • Don Leaders, Laptop and PC Service Center
  • Jackie Ansley, Managed Support Services
  • Matt Rector, Device Management & Services
  • Tim Dickson, Campus Technology Services
  • Blane Hodge, Service Improvement/ITSM
  • Michael Schulenburg, IT Retail Operations

randy-martinInfrastructure Services & Operations

Randy Martin

Infrastructure Services and Operations (ISO) oversees the health and operation of Clemson’s computing infrastructure. These include Network and Telecommunications, Academic and Administrative Services, Healthcare Services, HPC and Advanced Computing, Storage Services, Database Services, and physical computing facilities. ISO’s function is to ensure that all end users have the proper ability to access and utilize all of Clemson’s core computing systems and functions.

  • Mike Cannon, Associate Director of ISO
  • Don Fraser, Director of IT Operations
  • Jay Harris, Director of Data Center Services
  • Ricky Motes, Director of Database Services
  • Jeff Bate, Identity Management
  • Matthew Garrett, Healthcare Infrastructure Services

Network Services & Telecommunications

Randy Martin (interim)

The mission of the Network Services and Telecommunications Department is to provide support for all voice, data, and networking needs for the Clemson University community. The unit as a whole works together to ensure the stability of campus communications.

  • Tom Standridge, Network Infrastructure Support
  • Dwayne Fennell, Network Engineering and Architecture/Unified Communications Engineering

Information Security

John Hoyt (Interim)

Information Security works across the entire institution to ensure that best practices are implemented to protect the data and infrastructure of the university. The division also informs users and supports personnel of possible threats to Clemson University computing resources, disseminating recovery information quickly so that minimum downtime is experienced.

  • Kathy Riley, Information Security Assurance
  • Chris Brown, Security Risk Management & Incident Response

Internal Operations

Carla Rathbone

CCIT’s Internal Operations group supports Clemson University and CCIT through providing services in contracts and licensing, IT finance and accounting, IT vendor management and procurement, human resources, project management, space planning, facilities management, service management, organizational effectiveness, and university assessment activities.

  • Janice Bryant, Planning and Resource Management
  • Debbie Gravely, Events and Marketing
  • Katherine Dobrenen, CCIT Budget Director
  • Becky Nelms, Human Resources
  • Deb Charles, Contracts
  • Marjorie Campbell, Director of Organizational Effectiveness

Communications Strategies & Sponsored Research

Dustin Atkins

The Communications Strategies and Sponsored Research group is responsible for both internal and external communications, CCIT’s sponsored research portfolio, and facilitating special projects and initiatives across the organization. CCIT currently maintains an active research portfolio of $1M+, and collaborates with researchers from many colleges and departments at Clemson. This group is also responsible for the unit’s overall communications and marketing strategies – including CCIT’s web presence, social media presence, and other forms of communication to campus and beyond.

  • Ryan Real, Communications

Cyberinfrastructure Technology Integration

Dustin Atkins

Cyberinfrastructure Technology Integration (CITI) is a research and education support organization providing on-line and in-person training to faculty, staff, and students in the basic use of advanced computing resources; assistance for success in program compiling, installation and running; and code parallelization/optimization.  CITI faculty and technical staff are a highly successful group of research scientists who lead research in areas such as high performance computing applications, high throughput computing, high performance networking, data access and interpretation, visualization, social and biological sciences, humanities computing, and software environments for cyber-communities.  Additionally, CITI supports geographic information systems, supporting a community of interdisciplinary geospatial science practitioners through research, teaching, and outreach activities using technologies that enable the collection, analysis, and application of geospatial data.  CITI also supports advanced visualization to help researchers gain keen insight into complex data sets by equipping them with tools and resources to visualize the expected and discover the unexpected in their data. This support aims to develop and maintain a mechanism to advance knowledge about visualization techniques and cyberinfrastructure resources to further advance scholarly activity.

  • Patricia Carbajales, Geospatial Technologies