Welcome to Clemson University! As a new student, you will likely encounter new technical terms and procedures. To help in this onboarding process, the CCIT Customer Support Center has compiled the following summary of the most important items for you to know. These items are essential to access class registration, personal information, University email, and so much more.

To begin: 

• Username, Password, and CUID number
  Every Clemson student has a username, password and CUID number. The link above assists in the process of finding this information.
• Two-Factor Authentication
  To use most technology platforms in the Clemson University ecosystem, you must have two-factor authentication set up. This step is vital to login.
  
• Virtual Private Network (VPN)
  To access programs like iROAR for course registration when not connected to Clemson’s campus network, students must download Clemson University’s VPN. Follow the steps in the link above to ensure you have VPN on your device.
• Email
  Every Clemson student has a Clemson email account. These accounts are assigned after students commit to Clemson and are hosted in Microsoft Exchange. Set up your email as soon as possible to ensure you do not miss any important information from advisors.
• Technology Recommendations for Incoming Students 
  Clemson has an on-campus technology store, the Tiger Tech Shop, that offers educational pricing and warranties, in addition to technology recommendations for different majors/colleges. Visit the location on campus or the website linked above to learn more about the options and benefits of using this campus resource.
• Laptop Setup
  Once you have purchased your laptop, the next steps are to set it up in the Clemson environment. This includes downloading software and getting connected to the Clemson WiFi network.
• Wireless: eduroam and ResMediaNet
  Connecting to Clemson’s WiFi networks is another important part of onboarding. The link above informs on the process of connecting to eduroam. To connect your other devices like gaming consoles on campus, ResMediaNet is the product for you.
• Canvas 
  Canvas is the learning management system (LMS) used at Clemson for all courses, content, assignments, due dates, class announcements, etc. Once your Clemson credentials and DUO are set up you should be able to login.
• Parents’ or Guardians’ Information
  Parents or guardians of incoming students may have questions or concerns too. To learn more about what information parents/guardians can access, the link above is a helpful starting point.