Email

Starting Spring 2024, students admitted to Clemson University will use Microsoft Exchange and Outlook (@clemson.edu) as their only email accounts. Google Workspace will still be accessible for applications like Google Drive, Google Docs, Google Slides, etc.

Microsoft Exchange

As a new student, you will automatically receive a Microsoft Exchange Online mailbox. The creation process for this mailbox starts when you are accepted, so it may not be ready if you quickly complete the onboarding process.

Before you begin:

  • DUO Mobile is required for Outlook accounts as well. It is important to ensure you have DUO enabled on your device(s). Learn more about setting up DUO Mobile here.

 To access your email account for the first time:

  • Visit https://365.clemson.edu
  • Your username will be your full Clemson username plus @clemson.edu. (Ex: tiger@clemson.edu)
  • Your password will be the same one you previously set during onboarding.
  • After signing into the Microsoft 365 portal, you can click the Outlook app to open your email. If the Outlook app is not available, creation of your mailbox has not yet finished. Please wait and try again later.

Like previous students, you have also been given a Google Workspace for Education account, but Gmail has been disabled. 

Google Workspace for Education (formerly Google Apps)

What is Google Workspace for Education?

Your official Clemson email address is username@clemson.edu. Before Spring 2024 enrollment, students used Gmail for their email at Clemson. Gmail will no longer be accessible for students enrolled at Clemson from 2024 onward. However, students can use Google Workspace for other applications like Google Docs, Google Drive, Google Slides, etc.

How do I log in and what is my initial password?

Go to http://g.clemson.edu to access your Google Workspace for Education account. Your username will be your Clemson username@g.clemson.edu. This account has its own password separate from the one associated with your Clemson Username. The initial password will be “cu##” followed by the last four numbers of your social security number (i.e. cu##1234).

What if I forgot my password or my default password isn’t working?

Log in to the Email Control Panel with your university username and password. Click “Reset my Google Apps password” and follow all of the instructions on the next screen.

What if I’m an international student and do not have a social security number?

Since international students do not have a social security number, you must log in to the Email Control Panel with your university username and password to reset your password. Click “Reset my Google Apps password” and follow all of the instructions on the next screen.

How do I change my Google Workspace for Education password?

Your Google Workspace for Education password should NOT be identical to your Clemson password. This is because the Google Workspace account is hosted by Google, not Clemson University. Password changes on Google will not change your password on the Clemson network and vice versa.

You can change your password within your account settings. Resetting your G Workspace password will NOT change your Clemson Username password. For detailed instructions, please see Google’s password reset walkthrough.

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